Frequently Asked Questions ABOUT OUR SERVICES

 Like traditional therapy, the goal of online therapy is to improve one’s well-being, reduce symptoms of mental health/substance use conditions like anxiety and cravings, and find and treat their root cause. The only difference is that, rather than attending in-person sessions, clients and virtual therapist communicate via video (Zoom, Google Meet). With online therapy, you can meet with your therapist while staying at home, in the office, or on the go within the State of New Jersey. 

Online therapy, also called teletherapy or virtual therapy, isn’t right for everybody. 

Individuals who are experiencing a mental health crisis or emergency, are having thoughts about suicide or harming themselves or others, or who have been diagnosed with a serious mental illness like severe depression, bipolar disorder, or psychotic disorders will benefit more from in-person counseling. 

Therapy is a starting point to move your life in a different direction and to create the life you want to live. This can be overwhelming, even a bit anxiety provoking, but in the end very freeing. It’s an opportunity to look inside yourself, understand how you got here, and what you can do to live your best life.

It all starts here! You will be given access to our therapy portal to complete paperwork online prior to your first session. We will go over your individual consent forms prior to beginning your session. Your first session will consist of building a therapeutic alliance by getting to know each other and what brought you to therapy. 

Sound Mind Recovery Center does participate with some health insurance companies.   Insurances We Accept! 

If you are self-pay client, all payments are due before the time of service. You will receive a SuperBill receipt for your records or if you choose to seek reimbursement from your insurance company through out of network coverage. 

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises